Frequently Asked Questions
How does this work?
Once subscribed to a chosen package, we then get busy building out all of the resources we need to get your video content in the works. You will receive a Google Drive link that is personally created for you. You will have specific folders where you will then upload all of your videos and resources (logos, images, etc) that we will need to create your custom video templates.
What kind of videos can I request?
Our speciality is repurposing your video content into short mini clips for you to post on your social platforms. Think in terms of podcast interviews, tutorials, live events, webinars, trainings and more. What sets us apart even further is we are able to go through and timestamp great pieces of content from your long form videos without any guidance required from your end.
your videos, when completed, will have a max time limit of up to 3 minutes for the Bronze package, up to 5 minutes for the Silver package and up to 7 minutes for the Gold.
we don’t edit music videos
we don’t edit wedding videos
we don’t do extensive animations
we don’t do voiceovers
we don't edit with a lot of B-Roll footage
How soon will I receive a completed video?
We do our best to deliver the first draft within 2 business days after you submit your video order to us. After that, you have time to leave your feedback and ask for revisions if needed. You might be good to go with the first draft, or we might need a revision to get it right.
Can I cancel at any time?
We have a minimum 3 month subscription. After the 3 month period is over, you then automatically go month to month and can cancel anytime after that. Keep in mind, we ask that you give us a 30 day cancellation notice so we can finalise any projects and close out your account.
Can I upgrade or downgrade my package?
The short answer is yes. We are happy to work with you and adjust to your specific video needs.